Privacy Policy & Terms

J to P Auctions & Liquidations LLC ("J to P Auctions," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting auction services, submitting a seller assessment, or communicating with our company.

J to P Auctions is an independent auction and liquidation company based in Granbury, Texas, providing estate liquidation auctions, onsite estate sales, business and inventory liquidations, consignment auctions, and related services throughout Granbury, Hood County, the Dallas-Fort Worth area, and surrounding North Texas communities.

This Privacy Policy explains what information we collect, how we use and protect that information, when information may be shared, and the choices and rights available to you.

By using our website or voluntarily submitting information, you acknowledge the practices described in this Privacy Policy. Where consent is legally required, we will request it separately.

We collect information necessary to respond to inquiries, evaluate potential auction projects, provide services, and maintain the functionality and security of our website.

A. Contact information

When you submit a contact form, seller intake form, or other inquiry, we may collect:

• Full name
• Email address
• Telephone number
• Preferred contact method
• Preferred time to be contacted
• Information included in your message

B. Seller assessment and liquidation information

When requesting a free auction assessment, we may collect information concerning:

• Type of liquidation or consignment project
• Description of property or merchandise
• Categories and estimated quantities of items
• Property location, city, county, state, and ZIP code
• On-site or off-site auction preferences
• Property access and logistical considerations
• Desired timeline and deadlines
• Seller objectives and circumstances
• Other information voluntarily submitted to assist with evaluating the project

This information is used to determine whether J to P Auctions may be able to provide appropriate auction or liquidation services.

C. Uploaded photographs and documents

Our seller intake system may allow you to submit photographs, videos, inventory lists, and related documents.

Uploaded materials are intended for evaluating your proposed auction or liquidation project.

Please do not submit Social Security numbers, bank account information, identification documents, passwords, alarm codes, or other highly sensitive information unless specifically requested through an appropriate secure process.

D. Website usage and technical information

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and device information
• Operating system
• Pages visited
• Referral source
• Date and time of visits
• Basic website activity
• Security and diagnostic information

This information may be used for website operations, performance analysis, troubleshooting, security, and service improvements.

E. AI chatbot communications

Our website may provide an AI-powered assistant to help visitors understand our services, locate auction information, and request assistance.

When you use this assistant, we may collect:

• Questions and messages you submit
• Information voluntarily provided during the conversation
• Relevant conversation history
• Technical information needed to operate the chat
• Contact information submitted with your permission

Chatbot interactions may be processed by third-party artificial intelligence service providers.

Please do not enter financial account information, passwords, identification numbers, or other highly sensitive information into the chatbot.

The AI assistant is an informational tool and does not replace communication with an authorized J to P Auctions representative.

We use collected information for legitimate business and operational purposes, including:

• Responding to inquiries and communication requests.
• Evaluating estate, business, inventory, and consignment projects.
• Scheduling consultations and free auction assessments.
• Determining suitable auction or liquidation arrangements.
• Communicating with prospective and existing customers.
• Managing seller leads and maintaining inquiry records.
• Providing requested auction and liquidation services.
• Sending submission confirmations and service-related notifications.
• Maintaining website security and preventing fraudulent or abusive activity.
• Improving website performance, content, and customer service.
• Complying with applicable laws and legitimate legal obligations.

We do not use information submitted through our seller intake system for unrelated purposes without an appropriate basis or authorization.

Information submitted through our seller intake and contact forms is securely recorded within our website's lead management system.

Authorized personnel may review submitted information to evaluate service requests, establish communication, schedule consultations, and manage potential or existing customer relationships.

Our website is configured to send seller inquiry notifications to:

J to P Auctions & Liquidations LLCjtopauctions@gmail.com

Administrative notification copyadmin@auctionspear.com

The administrative copy supports authorized oversight and administration of incoming auction-service inquiries.

J to P Auctions remains responsible for its own customer relationships and seller-service decisions.

Access to seller information is intended to be restricted to personnel or service providers with an authorized business need.

When you contact us or request an assessment, we may communicate by telephone or email regarding:

• Your inquiry
• Consultation scheduling
• Requested service information
• Auction or liquidation arrangements
• Follow-up questions
• Relevant transaction or service updates

Submitting an inquiry does not automatically enroll you in unrelated promotional email campaigns.

You may request that nonessential email communications stop by contacting us at jtopauctions@gmail.com.

Certain communications necessary to complete an existing transaction, respond to an inquiry, or satisfy legal obligations may continue when permitted by law.

If text messaging is offered through our website, SMS communications will be subject to a separate consent process.

Providing a telephone number or submitting a seller inquiry does not, by itself, constitute consent to receive promotional text messages.

Where SMS consent is requested:

• The consent checkbox will be optional and unchecked by default.
• You may choose not to receive text messages.
• Consent to receive marketing text messages is not required to request an assessment or purchase services.
• Message and data rates may apply.
• Message frequency may vary.
• You may reply STOP to opt out of text messages.
• You may reply HELP for assistance, where supported.

Text messages may relate to your inquiry, appointments, auction-service communications, or other specifically authorized purposes.

We do not sell or share mobile telephone numbers or SMS consent information with third parties or affiliates for their independent marketing or promotional purposes.

Information may be processed by telecommunications and messaging service providers as necessary to deliver authorized communications.

J to P Auctions may use an AI-powered website assistant to provide general information regarding:

• Estate liquidation auctions
• Business liquidation services
• Inventory and surplus sales
• Consignment auctions
• On-site and off-site auction options
• Auction registration and bidding information
• Contact and consultation requests

The AI assistant may make mistakes, and its responses should not be considered contractual commitments, financial advice, legal advice, or guarantees of auction outcomes.

Visitors should verify important information with J to P Auctions directly.

AI conversations may be processed and retained by authorized technology providers for service delivery, security, troubleshooting, and operational purposes.

When a visitor authorizes submission of an inquiry through the chatbot, the information may be recorded in our seller lead management system.

We do not authorize our public chatbot to access confidential seller accounts, private administrative records, payment information, or other restricted business information.

Our website may use cookies, similar technologies, and technical logs to operate website functions and understand website performance.

These technologies may support:

• Essential website functionality
• Security and fraud prevention
• Form operation
• Session management
• Performance monitoring
• Website analytics, where enabled

Third-party services may use cookies or similar technologies according to their own privacy practices.

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect website functionality.

If we introduce additional advertising or tracking technologies that require notice or consent, we will update our disclosures and implement applicable privacy controls.

We may share limited information with trusted service providers when reasonably necessary to operate our website, respond to inquiries, or provide requested services.

These may include:

• Website and technical services: Granite Crest Systems LLC, Base44, and authorized website development, hosting, maintenance, and storage providers.
• Email and communication services: Providers used to deliver inquiries, confirmations, and authorized customer communications.
• AI technology providers: Services supporting the operation of our website's AI assistant.
• Security and analytics providers: Services used for website security, performance monitoring, and technical operations.
• Auction Spear administrative support: Authorized administrative recipients of seller inquiry notifications, including admin@auctionspear.com.

We may also disclose information when reasonably necessary to comply with applicable laws, respond to valid legal process, protect our rights or property, prevent fraud, or address security incidents.

We do not sell personal information submitted through our seller assessment forms or share it with third parties for their independent targeted advertising.

J to P Auctions & Liquidations LLC operates independently from the Auction Spear online auction platform.

Our website may contain links directing visitors to:

https://www.auctionspear.com/

Auction Spear provides online auction registration, bidding, and related platform functionality.

When you leave our website and access Auction Spear, the information you provide to Auction Spear is subject to its applicable privacy practices, terms, and policies.

J to P Auctions does not control the privacy practices of unrelated external websites, including social media services and third-party auction-related websites.

We encourage visitors to review the applicable policies before providing personal information.

J to P Auctions takes reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, disclosure, alteration, or misuse.

Security measures may include:

• Restricted administrative access
• User authentication
• Secure transmission of information
• Private file storage
• Access controls
• Monitoring for unauthorized activity
• Security updates and maintenance
• Reasonable data management and backup procedures

No website, electronic communication, or storage system can be guaranteed completely secure.

Visitors should avoid submitting unnecessary sensitive information through ordinary website forms, email, or chat.

If you believe information submitted through our website has been accessed or used improperly, please contact us promptly.

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including:

• Responding to inquiries
• Evaluating and providing services
• Maintaining customer and transaction records
• Resolving disputes
• Meeting legitimate business requirements
• Complying with applicable legal obligations

Retention periods may vary depending on the nature of the information, the business relationship, and applicable requirements.

When information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to lawful retention requirements and practical backup limitations.

Depending on your location and applicable law, you may have rights regarding personal information we maintain about you.

These may include the ability to:

• Request information about personal data we maintain.
• Request access to personal information.
• Request correction of inaccurate information.
• Request deletion of eligible personal information.
• Withdraw consent to certain optional communications.
• Request information about applicable data-sharing practices.
• Exercise additional privacy rights provided under applicable law.

Texas residents may have additional rights under the Texas Data Privacy and Security Act when that law applies.

To submit a privacy request:

Email: jtopauctions@gmail.comSubject: Privacy Request — J to P Auctions

You may also call 817-980-5218.

Please describe your request and provide enough information for us to reasonably identify the relevant record.

We may request additional information to verify your identity before disclosing, correcting, or deleting personal information.

We will review and respond to privacy requests within the periods required by applicable law.

Certain records may need to be retained for lawful business, contractual, security, or legal reasons.

If applicable law provides a right to appeal a privacy-request decision, you may submit an appeal using the same email address with the subject Privacy Request Appeal.

We will not unlawfully discriminate against individuals for exercising applicable privacy rights.

Our website is designed for individuals seeking auction, liquidation, and related business services. It is not directed toward children under 13 years of age.

We do not knowingly collect personal information directly from children under 13 through our website.

If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it, subject to applicable law.

Parents or guardians with concerns may contact jtopauctions@gmail.com.

We may update this Privacy Policy to reflect changes in our services, website functionality, technology providers, legal requirements, or information-handling practices.

Changes will be posted on this page with an updated revision date.

When required by law, we will provide additional notice or obtain appropriate consent before implementing material changes.

We encourage visitors to periodically review this Privacy Policy.

For questions, concerns, or requests regarding this Privacy Policy or personal information collected through our website, contact:

J to P Auctions & Liquidations LLC

Granbury, TexasServing Hood County, Dallas-Fort Worth, and surrounding North Texas communities

Phone: 817-980-5218Email: jtopauctions@gmail.comWebsite: https://jtopauctions.com/

Website content is general information and not a guarantee of services, acceptance of items or sale prices. We do not provide legal, tax or probate advice.